GDPR

Under GDPR, we have a legal duty to protect any personal information we collect from you. We do not pass on your details to any third parties.

Your Rights

Under GDPR, you have rights as an individual which you can exercise in relation to the information we hold about you. These are; a right of access to a copy of the information comprised in their personal data; a right to object to processing that is likely to cause or is causing damage or distress; a right to prevent processing for direct marketing; a right to object to decisions being taken by automated means; a right in certain circumstances to have inaccurate personal data rectified, blocked, erased or destroyed; and a right to claim compensation for damages caused by a breach of the Act. You can read more about these rights here

Visitors To Our Website

When someone visits https://colouredglass.co.uk we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behavior patterns. We do this to find out things such as the number of visitors to various parts of the site. This information is only processed in an anonymous way which does not identify anyone individually. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. If we do want to collect personally identifiable information through our website, we will be open about this. We will make it clear when we collect personal information and will explain what we intend to do with it.

Use Of Cookies By Colouredglass.co.uk

Cookies are small text files sent to your computer or mobile device by the websites that you visit. They help make websites work better and provide information to owners of the site. For instance, we use Google Analytics cookies to track users’ behavior whilst on the site. By understanding how people use our site, we can improve the navigation and content to better meet people’s needs. The information collected by colouredglass.co.uk includes IP address, pages visited, browser and operating system. The data will not be used to identify any user personally. The cookies we use on our site are:

COOKIE NAME PURPOSE EXPIRES
GoogleAnalytics _ga Used to distinguish users 2 years
GoogleAnalytics _gid Used to distinguish users 24 hours
GoogleAnalytics _gat Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named _dc_gtm_ 1 minutes
CookieControl catAccCookies Registers users consent to use cookie

Web browsers allow some control of cookies through browser settings. To find our more about cookies and how to manage them, visit www.allaboutcookies.org

What Information Do We Collect?

We monitor user activity to enhance content provided on this site. This website uses Google Analytics, a web analytics service provided by Google Inc. (‘Google’). Google Analytics uses ‘cookies’ and JavaScript code to help analyse user activity on websites. The information generated about your use of the website (including your anonymised IP address) will be transmitted to and stored on Google servers in the United States. Google will use this information to produce user activity reports for this website. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data previously held. You may refuse the use of cookies by selecting the appropriate settings on your browser. Please note that if cookies are disabled, you may not be able to use the full functionality of this website. By using this website, you consent to the processing of the data about you by Google in the manner and for the purposes set out above. Read Google’s Privacy Policy and Google’s Terms of Service for detailed information.

Your Interaction With This Website

Our contact form is powered by Contact Form 7 (a WordPress plugin) and emails us directly.

Complaints Or Queries

Colouredglass.co.uk https://colouredglass.co.uk/ tries to meet the highest standards when collecting and using personal information. For this reason, we take any complaints we receive about this very seriously. We encourage people to bring it to our attention if they think that our collection or use of information is unfair, misleading or inappropriate. We would also welcome any suggestions for improving our procedures. This privacy policy was drafted with brevity and clarity in mind. It does not provide exhaustive detail of all aspects of Colouredglass.co.uk collection and use of personal information. However, we are happy to provide any additional information or explanation needed. Any requests for this should be sent to the address below.

Links To Other Websites

This privacy policy does not cover the links within this site linking to other websites. We encourage you to read the privacy statements on the other websites you visit.

Changes To This Privacy Policy

If this privacy policy changes in any way, we will place an updated version on this page. Regularly reviewing this page ensures you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties. This privacy policy was last updated on the 2nd October 2018.

How To Contact Us

If you want to request information about our privacy policy you can email us at orders@Colouredglass.co.uk

Feedback

We welcome all feedback, so don’t hesitate to get in touch! We do not pass on any of your personal information when dealing with your enquiry, unless you have given us permission to do so. Once we have replied to you, we keep a record of your message for audit purposes.

Further Information

If you have any further questions about how your data will be used by Colouredglass.co.uk, please write to us using the email address. E-mail: orders@olouredglass.co.uk

We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). The information we collect about you is used for the following reasons; firstly, to respond to any enquiry made through the website, secondly to process any order placed and lastly, to provide you with the best possible service. The type of information we will collect about you includes: your name, address, telephone number and email address.
The information we hold will be accurate and up to date as far as is reasonably possible. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly. The personal information which we hold will be held securely in accordance with our internal security policy and the law as we respect your right to privacy. WE NEVER DIVULGE YOUR INFORMATION TO ANY THIRD PARTY unless this is necessary to provide a product service that you have requested us to provide.

We do not store any credit or debit card information.

Cookie Policy

We may use cookies on this site to retain information about any shipping quotes that you are requesting. This information allows us to remember which products you have added into your Shipping Quote whilst you are browsing the site. Any such cookies are destroyed once you submit your quote request, or when you close your browser.

We also use Google Analytics to collect information about how visitors find and use our website. This helps us to continue to improve the site. You can visit the Google Analytics Privacy page, including how to opt out if you wish.

For more information about cookies, we suggest you visit www.aboutcookies.org. If you use your browser settings to block cookies, you may not be able to Checkout on our website.

If you have any questions please do not hesitate to contact our data controller data@colouredglass.co.uk

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